amb_wechatapp/application/api/controller/order/Service.php

<?php

namespace app\api\controller\order;

use app\common\controller\Api;
use think\Db;
use app\common\model\order\Order as OrderModel;
use app\api\model\order\Service as ServiceModel;
use app\common\model\order\Item as ItemOrderModel;
use app\api\model\order\RefundApply as RefundApplyModel;
use think\Validate;
/**
 * 售后服务
 */
class Service extends Api
{
    protected $noNeedRight = '*';


    protected $model = null;

    public function _initialize()
    {
        parent::_initialize();
        $this->orderModel = new OrderModel();
        $this->serviceModel = new ServiceModel();
    }

    /**
     * 申请退款
     * @return void
     */
    public function apply(){

        $params = $this->request->post();

        $orderInfo = $this->orderModel->getOrderDetail($params['order_no']);

        if(!$orderInfo || $orderInfo['user_id'] != $this->auth->id){
            $this->error('未获取到相关订单信息,请刷新后重试');
        }

        //判断订单是否可以售后

        if($orderInfo['service'] == 1){
            $this->error("售后正在处理中");
        }

        if(in_array($orderInfo['status'],[\app\common\constant\order\Status::STATUS_UNPAID,\app\common\constant\order\Status::STATUS_CANCEL,\app\common\constant\order\Status::STATUS_SERVICE,\app\common\constant\order\Status::STATUS_REFUND])){
            $this->error("当前订单状态不支持退款");
        }

        //效验表单

        $refundReason = $this->serviceModel->getRefundReason();
        if(!in_array($params['reason'],array_keys($refundReason))){
            $this->error("售后原因错误,请刷新后重试");
        }

        // 定义验证规则
        $rules = [
            'mobile' => 'require|max:20',
            'remark' => 'max:200'
        ];
        $messages = [
            'mobile.require' => '联系电话不能为空',
            'mobile.max' => '联系电话最多输入20字',
            'remark.max' => '售后说明最多输入200字',
        ];

        $validate = new Validate($rules,$messages);

        $validateResult = $validate->check($params);
        if (!$validateResult) {
            $this->error($validate->getError());
        }


        //保存申请，变更订单状态


        Db::startTrans();
        try{
            OrderModel::where([
                'order_no'=>$orderInfo['order_no']
            ])->update([
                'service'=>1
            ]);

            ItemOrderModel::where([
                'order_no'=>$orderInfo['order_no']
            ])->update([
                'refund_status'=>\app\common\constant\order\Status::REFUND_STATUS_ING,
                'after_sale_status'=>\app\common\constant\order\Status::AFTERSALE_STATUS_AFTERING
            ]);

            RefundApplyModel::insert([
                'uniacid'=>UNIACID,
                'user_id'=>$this->auth->id,
                'order_no'=>$orderInfo['order_no'],
                'reason'=>$params['reason'],
                'mobile'=>$params['mobile'],
                'remark'=>$params['remark'],
                'status'=>\app\common\constant\order\Status::REFUND_APPLY_STATUS_WAITING,
                'createtime'=>time()
            ]);
            // 提交事务
            Db::commit();
        } catch (\Exception $e) {
            // 回滚事务
            Db::rollback();
            $this->error("处理退款申请失败,请刷新页面后重试");
        }

        $this->success('申请成功');
    }

    /**
     * 撤销售后申请
     * @return void
     */
    public function cancel(){
        $orderNo = input('order_no');


        $orderInfo = $this->orderModel->getOrderDetail($orderNo);

        if(!$orderInfo || $orderInfo['user_id'] != $this->auth->id){
            $this->error('未获取到相关订单信息,请刷新后重试');
        }

        //判断订单是否可以售后
        if($orderInfo['service'] == 0 || $orderInfo['service'] == 2){
            $this->error("不可撤销");
        }

        OrderModel::where([
            'order_no'=>$orderNo
        ])->update([
            'service'=>0
        ]);

        $this->success("撤销成功");
    }

    /**
     * 获取退款原因
     * @return string[]
     */
    public function getRefundReason(){
        $this->success('获取成功', $this->serviceModel->getRefundReason());
    }


    /**
     * 获取售后详情
     * @return void
     */
    public function getDetail(){
        $orderNo = input('order_no');

        $detail = RefundApplyModel::where([
            'order_no'=>$orderNo,
            'user_id'=>$this->auth->id
        ])
            ->order("id","desc")
            ->find();

        if(!$detail){
            $this->error('未获取到相关订单信息,请刷新后重试');
        }

        $this->success('获取成功', $detail);
    }

    /**
     * 获取退款记录
     * @return void
     */
    public function getRefundLog(){
        $limit = input('limit',10);
        $page = input('page',1);
        $orderNo = input('order_no');
        $where = [
            'user_id'=>$this->auth->id,
            'refund_log.order_no'=>$orderNo,
            'refund_log.status'=>1
        ];
        $list = \app\api\model\order\RefundLog::with(['item'])
            ->where($where)
            ->limit($limit)->page($page)
            ->field(['refund_fee','refund_log.createtime','item.item_name'])
            ->order('refund_log.createtime','desc')
            ->select();

        $this->success('获取成功', $list);
    }
}